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Delivery

Dispatch

  • Orders placed before 1 pm are dispatched the same day.
  • Weekend orders go out the next working day.

Delivery

  • Standard Delivery (2–3 days): £3.99
  • Next-Day Delivery (order before 12pm): £9.99
  • Free Standard Delivery for orders over £39

Shipping Errors

  • We will contact you if the address is incorrect
  • Orders are held until corrected
  • We cannot be held responsible for delays due to wrong addresses

Delivery Liability

  • Not responsible for courier delays
  • Lost parcels only after declared lost (14 days)
  • Wrong postage option selected by customer is not our responsibility
  • Courier attempts delivery twice; undelivered items may be destroyed.

Damaged Goods

  • Email photos within 48 hours
  • We will replace after inspection
  • All plates are quality-checked before dispatch.